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Frequently asked questions
Which items can I return?
You can return all products from the online shop to Fetish-Design for a refund within 14 days of receiving the goods, provided the goods are complete and in unused and undamaged condition.When will I receive my refund?
This depends on your payment method and can take up to two weeks.Can I exchange my item for a new size?
Yes. You can return all products from the online shop to Fetish-Design for an exchange within 30 days of receiving the goods, provided the goods are complete and in unused and undamaged condition. However, please note that if an exchange is made, we cannot guarantee that the item will be in stock. If the item is not in stock, you will receive an email informing you of the estimated shipping date.